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A medical receptionist is the touchstone for both the staff and patients of a healthcare practice these professionals are charged with expertly coordinating the day-to-day activities of doctors, nurses and patients to ensure a focus on compassionate care delivered on time. The medical receptionist processes telephone calls, greets patients, schedules appointments, maintains patient file data, and may arrange for laboratory and diagnostic services accuracy, dependability and a courteous professional manner are essential. Medical receptionist classes are most often available in certificate programs in medical reception, medical assisting or medical office administration students may also pursue an associate's degree in medical assisting or medical office administration, both of which include many related courses and can lead to career advancement.Download